Posts Tagged ‘B2B gift cards’

Show You Care AND Engage Your Program Participants with their Rewards

Wednesday, January 25th, 2012

We read a lot about gift card “breakage”. That pre-paid industry term that translates to “gift cards that have been sold but never redeemed”. Breakage is a negative term for gift card holders and it’s really not such a positive one for retailers (surprisingly). Although breakage leads to higher profit margins; retailers and merchants are NOT gaining customers or building loyalty if those gift card holders never visit the store to become a real customer.

Let’s turn this principle into an opportunity for employers, loyalty programs, and Scrip gift card programs, to communicate to their participants and engage them with your program. You know who you have given gift cards to. So, communicate with those program participants, and use that information to engage them in your program. Although many will have redeemed their gift cards, show you care and send them a reminder to use their cards…that employee, loyalty points redeemer, or the Scrip gift card buyer will thank you for the reminder.

The author:

Stacey Sicurella is a 15 year marketing veteran, working in the Boston area for GiftCard Partners. Recent accomplishments include blogging with abandon, acquiring work-life balance and building amazing sand-castles with her children.

Employee engagement is down…what does this mean for your business?

Thursday, December 15th, 2011

It is widely known and accepted that employee engagement is critical to productivity and improving your company’s bottom line.  As 2011 draws to a close and we look to 2012, and a (hopefully) improving job market, employment agency Randstad released some concerning numbers this week. In their annual “Employee Attachment Index” survey, which measures employee-employer attachment, it appears that employee engagement is decreasing and that many employees are looking to move on, as soon as the market is more stable.

  • 56 percent of those surveyed believe they would not be able to find a job they would accept
  • nearly half expect the job market to improve next year
  • 47 percent plan to explore other opportunities as soon as the job market picks up
Some of this may be due to recent market research that suggest that employees do not feel as engaged at work, and are simply going through the motions out of necessity. It is important to involve your employees in the company, and ensure they feel appreciated especially during the holiday season. Small tokens of appreciation such as a small gift card or flexible holiday hours can really improve their outlook. The promising news is that 74% of those surveyed feel optmistic about their organization’s future, so ensure that they see themselves as a part of that future, and not just a cog in the wheel.
To learn more about the Randstad “Employee Attachment Index click here.
The author:

Rachel Merkin is a recent college graduate, beginning a career in marketing and public relations. She has been exploring the worlds of social media and B2B gift cards since 2006. When she is not blogging, tweeting, or finding ways to leverage Facebook as a marketing tool, she spends as much time IN or ON the ocean as possible, beaching and boating.

Are Retailers & Merchants Ready for the Tablet eCommerce Phenomenon?

Tuesday, November 22nd, 2011

Are you prepared for total immersion into e-tail? Facts to consider if your answer is NO:

  • 1 in 3 online consumers to use a tablet by 20141
  • The purchase conversion rate is 3% for shoppers using a traditional PC, it is 4% or 5% for shoppers using tablets, says Sucharita Mulpuru, an analyst at Forrester Research.2
  • Many retailers also report that tablet users place bigger orders—in some cases adding 10% to 20% more to the tab—on average than shoppers using PCs or smartphones.2

Although only approximately 50% of the top retailers are accepting gift cards online; we hope that advancements in buying will prompt retailers and merchants to accept their gift cards on line, in order
to capture the growing tablet shopper category. Many more retailers offer eGift Cards to consumers versus B2B, but we also hope that taking these first steps will ease retailers into offering eGift cards along with their plastic option in the B2B arena.

As a retailer, are you taking these interesting tablet user statistics into consideration?

Sources:
1.    eMarketer Digital Intelligence
2.    WSJ Online: Tablets: Ultimate Buying Machines

The author:

Stacey Sicurella is a 15 year marketing veteran, working in the Boston area for GiftCard Partners. Recent accomplishments include blogging with abandon, acquiring work-life balance and building amazing sand-castles with her children.

Are Your Company & Personal Holiday Shopping Habits Reflected in this Infographic?

Monday, November 21st, 2011

“After years of recession-fueled frugality, more Americans are feeling the holiday gift-giving spirit in 2011”, says a recent USAA survey. Has your company’s holiday giving increased this year? Budgeting was likely done a year ago, but are you spending more for employee and customer gifts due to better times or do you fall in the “budget glue” category?

Have you thought of gift cards as budget glue? You can literally stick to the dollar of your company gift giving budget with flexible denominations, while giving the gift that people really want – choice!

CreditCards.com infographic: More Americans to give gifts in 2011 holiday season
Source: CreditCards.com, Infographic: Americans ramp up gift giving for 2011 holiday season

The author:

Stacey Sicurella is a 15 year marketing veteran, working in the Boston area for GiftCard Partners. Recent accomplishments include blogging with abandon, acquiring work-life balance and building amazing sand-castles with her children.

Stressing About the Perfect Employee Holiday Gift?

Thursday, November 17th, 2011

Gift cards give peace of mind to the giver; nearly 1/3 of respondents to a recent TD Bank survey, “…believes the greatest stresses lie in not knowing what to buy or worrying whether the recipient will like the gift.” Don’t stress, give gift cards. Companies like GCP sell gift cards to companies giving corporate gifts to partners, customers and employees. It makes fiscal sense, as there are discounts offered for various levels of buying in bulk.

Why are gift cards the most coveted gift to receive this holiday season? Your employees will use them to button up last minute shopping, 31% of respondents of the survey said they look to use their gift cards for day-to-day expenses like groceries and gasoline. You’ll be offering your employees and customers more than a holiday gift; you’ll be offering them help.

For more up-to-date consumer sentiments and statistics on gift cards, read: Spending Expected to Hold Steady This Year with Gift Cards the Preferred Gift

The author:

Stacey Sicurella is a 15 year marketing veteran, working in the Boston area for GiftCard Partners. Recent accomplishments include blogging with abandon, acquiring work-life balance and building amazing sand-castles with her children.

Another Great Way to Use Gift Cards for Wellness – Veterans

Monday, November 7th, 2011

Veteran’s Day is this Friday, November 11th and we’re seeing lots of gift card promotions, offers and sales …but how many of them actually benefit US Veterans? One VA Medical Center held a women’s health program that gave away $20 gift cards to women who received HIV testing in the month of September. This was a great way to support our veterans while promoting routine female healthcare checks and disease control.

You may know that GCP has been collecting and sharing the great employer health and wellness uses of gift cards that we are capturing in our series of surveys – check out our blog: Health and Wellness Employer Gift Card Successes: for more great healthcare gift card uses.

Source: The Business Journal of Greater Milwaukee

The author:

Stacey Sicurella is a 15 year marketing veteran, working in the Boston area for GiftCard Partners. Recent accomplishments include blogging with abandon, acquiring work-life balance and building amazing sand-castles with her children.

eGift Cards: On the Rise, But How are They Perceived by B2B Buyers?

Wednesday, November 2nd, 2011

eGift and mobile gift cards are a popular topic as excitement grows around digital technologies. CreditCards.com reports that one half of the major gift card brands that offer eGift cards only started offering them this year. Retailers and merchants are ramping up to take advantage of growing mobile and tablet buying segments, as they are quickly becoming some of the most valuable online shoppers.

Interestingly, when GCP recently surveyed B2B gift card buyers; we found that the B2B market still prefers to purchase physical plastic cards over

do you prefer egift cards or plastic

GCP's Survey Finds Plastic Most Favorable

digital. 86.5% of B2B gift card buyers surveyed are still more comfortable with traditional plastic. We know that trophy value plays a part in the B2B buyers’ strategy, but perhaps eGift cards are still somewhat too mystical for buyers.

CreditCards.com breaks it down simply and clearly with 3 Digital Gift Card Varieties

  • Email gifting is the most widespread, accounting for about 95% of the digital gifting market, recipients receiving the gift card in their
  • Mobile gifting lets consumers use a smartphone app to send a gift card or have a gift card sent to a mobile
  • Social gifting lets consumers send gift cards via social media sites. For example, Amazon.com lets customers send friends gift cards by posting the cards on their Facebook walls. CashStar’s CEO David Stone states that “Social gifting is growing at a rate of about 400 percent”

Are you ready to buy digital or are you still a fan of plastic? Why or Why NOT? Click here for the full CreditCards.com E-gift cards take center stage story

Source: CreditCards.com

The author:

Stacey Sicurella is a 15 year marketing veteran, working in the Boston area for GiftCard Partners. Recent accomplishments include blogging with abandon, acquiring work-life balance and building amazing sand-castles with her children.

5 Holiday Marketing Tips

Thursday, October 20th, 2011

Retail competition definitely intensifies during the holiday season, so it is important to make sure your business’ holiday strategy stands out.  Here are 5 quick tips from “Practical Ecommerce” to keep your strategy fresh this year.

  1. Start Campaigns Now- don’t wait until after Thanksgiving, the holiday shopping season is already half over at that point
  2. Advertise and sell on Amazon- if you don’t advertise and sell your products on Amazon someone else will
  3. Offer Gift Cards- a favorite of both givers and receivers, due to their low-risk nature
  4. Use Video- it is all about how you engage your consumer, and what is more engaging than using video to attract them?
  5. Add a ‘Gift Ideas’ landing page- get on your consumer’s thought path and it will make it easy for them to see why they need to buy your product

How are you going to spice up your strategy this holiday season? Let us know and leave us a comment.  For more information from “Practical Ecommerce” click here

The Home Depot’s Gift Card Strategy Advice

Friday, October 14th, 2011

It’s holiday corporate gift giving season and gift card promotion time, but some retailers aren’t losing track of their long term goals and strategies. Forbes.com presents The Home Depot’s advice to retailers and merchants on developing their gift card strategy, including their placement in B2B programs like corporate incentive programs, the importance of personalization, promoting eGift Cards, mobile and social channels, and more. GiftCard Partners is always proud to bring you examples of who is doing B2B gift cards right!

Read on to discover The Home Depot’s best in breed advice for gift card strategies.

Source: Forbes.com MarketShare

The author:

Stacey Sicurella is a 15 year marketing veteran, working in the Boston area for GiftCard Partners. Recent accomplishments include blogging with abandon, acquiring work-life balance and building amazing sand-castles with her children.

Getting in touch e-retail – Loyalty 360 webinar!

Friday, September 23rd, 2011

In last quarter’s Industry Trend Report, GiftCard Partners published an article: Are you an online retailer …or Not?, where we investigated which of the Top 50 Retailers are accepting gift cards as payment online. We discussed the potential missed opportunities for retailers who are not taking full advantage of the online channel and getting in touch with their gift card e-retail side, especially as mobile technology gains importance in consumers’ buying choices. On September 29th, Loyalty 360 will be holding a webinar on just this topic. Expanding Your Program’s Reach in the Complex World of E-Commerce; they will examine the role of traditionalLoyalty Programs loyalty programs in the rapidly expanding world of online commerce and the industry players that are shaping loyalty in online commerce. Click here for the webinar overview and to register.

 

 

 

 

 

The author:

Stacey Sicurella is a 15 year marketing veteran, working in the Boston area for GiftCard Partners. Recent accomplishments include blogging with abandon, acquiring work-life balance and building amazing sand-castles with her children.